Tech-support and refund scams · stamped SCAM

The pop-up with a phone numberSCAM

A real scam people fell for this year, next to the real thing. The numbers mark the three things to check: hover or tap one to see what it tells you.

Safe
CSecurity error×
https://free-movies-hd.top/watch
!
Dangerous site

Attackers on the site you tried visiting might trick you into installing software or revealing things like your passwords, phone or credit card numbers.

Chrome strongly recommends going back to safety.

DetailsBack to safety
Scam
WWindows Defender - Security Warning×
https://windows-defender-alert.live/
⛨ Windows Defender Security Center
⚠
Your computer has been locked

Access to this PC has been blocked for security reasons. Do not restart or close this window. Call Microsoft Support now to unlock it.

+1 (888) 555-0147
Call Microsoft SupportCancel

Always check the phone number.

Microsoft never puts a phone number on a warning, and a website can't lock your computer. Chrome's real warning only offers a way back.

Always checkThe real oneThe scam
1Where it livesIs it the real company's or person's own address or number?

Chrome's own red warning page, drawn by the browser itself.

windows-defender-alert.live is a website pretending to be Windows.

2What it asks you to doCheck firstDoes it want a password, a payment, a call, or a tap?

Go back to safety. No number, no call, nothing to install.

Call +1 (888) 555-0147 to “unlock” your computer.

3How hard it pushesIs there a deadline, a threat, or a surprise charge?

Calm wording, and you can leave.

Your PC is “locked”: don’t restart, call now.

RememberA pop-up with a phone number is always a scam. Close the tab, or restart your computer if it won't close. It isn't really locked.

Would you have spotted it?

10 pairs like this one, three minutes, a score to share. Then find out who in the family is the easy mark.

Take the testNext scam: The refund that needs control of your phone →